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- There is strictly no refund for any purchases.
- Customers will be allowed to do a one-time exchange for the jewellery purchased online under special circumstances approved by Ishtara Jewellery.
- Exchanges are only allowed for 14 days from the date of delivery of jewellery.
- Item(s) must be in original condition with the price tag(s) intact to be eligible for the exchange. Free gift (if any), Certificate (if any), original invoice.
- The exchange can only be done for new items of higher value.
- The management of Ishtara Jewellery has the right to refuse any exchange.